APP SUPPORT

How can we help?

Find answers about GPS, automatic sessions, directional gates, Live Activities, trip receipts, and speed. Pro.

QUICK ANSWERS

Support topics

01

Location and speed

speed. needs location access to calculate speed, distance, and checked-zone crossings. For the best results, use the app outdoors with a clear GPS signal. GPS measurements can vary with the device, surroundings, and signal quality.

02

Automatic vehicle sessions

Enable Automatic vehicle sessions in Settings to allow a cancellable start countdown when vehicle activity is detected. Background operation requires Always Location access and Motion & Fitness permission. iOS cannot relaunch this feature after you force-quit the app.

03

Live Activities

Allow Live Activities for speed. in iOS Settings to see session information on the Lock Screen and Dynamic Island. The compact activity shows overall average speed, or relative average speed while you are inside a checked zone.

04

Directional gates

A checked zone runs from START to END and only works in that direction. Gates use circular detection areas, so you do not need to cross an exact coordinate. Free accounts can create or import two manual gate pairs; speed. Pro supports unlimited gates.

05

Trips, receipts, and exports

Completed trips appear in the Trips tab. Open a trip to view its receipt, share PDF or PNG files, or print it. speed. Pro adds the A4 Trip Invoice and advanced technical analysis. Trip Invoices have no fiscal value.

06

Purchases and restoration

Open Settings → speed. Pro → Restore Purchases while signed in with the Apple Account used for the original purchase. Billing and refunds are handled by Apple. If access is still missing, restart the app and try Restore Purchases again.

PRIVACY & DATA

Your trip history stays under your control.

Trip traces and driving analysis are stored on your device. You can remove all saved trips from Settings → Privacy and data → Delete all history.

Community gate files are separate from your private trip history. Publishing a gate pack requires Sign in with Apple and acceptance of the Community Publishing Terms; browsing and downloading remain public.

Drive safely. speed. provides GPS-derived information and is not a certified measuring instrument. Follow your vehicle instruments, road signs, traffic laws, and current conditions. Never interact with the app while driving.